Normally starting from $9.95 based on the weight increases accordingly. This will automatically update at checkout.
Yes, we offer free shipping over $100
Our phone number you can call at any stage is 1800973518.
(If your phone call is in regards to an order status update, please email us initially)
We currently have warehouses located in Australia, Melbourne, soon to be expanding to Sydney and overseas.
Our email address for support and questions is email@example.com
Yes, we provide email and SMS updates every step of the journey so you know exactly where your order is. Any problems please contact us immediately.
Typical time frames for standard delivery is 1-3 Business days depending on your location with tracking updates in Australia. Excluding COVID19 Delays
Typical time frames for express delivery is 1-2 Business days depending on your location with tracking updates in Australia. Excluding COVID19 Delays
Pre order means the item you are wanting to purchase is currently not in stock, but it is on its way. Pre ordering the stock gives you the advantage of receiving the item before anyone else, as all pre order items get sent out first.
If you have purchased a pre order item and another item that is not on pre order, we will send out your full order once the pre order item is in stock. This is because shipping has only be covered for one delivery.
Not to worry, your item will be on its way. Unfortunately due to unforeseen circumstances arrival of stock does get held up at times due to covid19. All times frames given are an estimation.
This depends on the product ordered. When you complete your purchase, you will receive an email containing the shipping time frames to your property based off your country of origin. Please keep in mind, that processing can take up to 48 hours. In most instances we ship next business day.
We provide a tracking number via email and offer a 100% satisfaction guarantee if you are having a problem with your order.
The currency will be set to AUD by default, this is converted to your currency once you reach checkout. All currencies are supported at checkout.
We have a large assortment of products stocked with various partners internationally. When you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way! Again, please always contact us if you have any questions at all about your order!
Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process, we send 2-3 emails, including an order confirmation, a fulfilment notice, and a shipping notice.
If you believe you may have entered your email incorrectly, please contact us and we will fix it for you.
We love our giraffe sippy cup. We’ve been using it for months. It’s has the perfect size for my little girl’s hands.
These cups are absolutely amazing. My girls just love them and they are the perfect size for tiny hands.
We have been using this cup for a few weeks now + little miss just loves getting her daily smoothies in her special cup. We have no leaks, no mess + it's super easy to clean!
The perfect little sippy cup!
Fits in Tommys hands perfectly and so many cute designs!!